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  1. Replies
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    Hey Jake, If you want to shoot me an email at...

    Hey Jake,
    If you want to shoot me an email at [email protected], I can let you know what something like that would cost.
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    If you want to send me an email at...

    If you want to send me an email at [email protected], I'll help you out with getting your DI sent in for repair.
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    Hey Jim, We don't have any "mods" that can be...

    Hey Jim,
    We don't have any "mods" that can be done "in the field" to make those LED's any brighter or more visible. However, if you can send me a picture of your Venue with the switches on (so I can...
  4. Lowering the pole pieces would definitely reduce...

    Lowering the pole pieces would definitely reduce the string sensitivity by a little bit. That could reduce a little bit more of the "magnetic" tone of the pickup. It varies from guitar to guitar.
    ...
  5. Hey cdiaz, When you say that you are cutting the...

    Hey cdiaz,
    When you say that you are cutting the mids all the way, are you just turning down the "mid" knob? Or are you using the "kHz" knob with it to dial in a specific frequency?

    On the Para...
  6. Hey Don, The boards are in full production here,...

    Hey Don,
    The boards are in full production here, but we've been waiting on some final parts to complete the enclosures. We should begin shipping around the end of next week (so I'm told).
  7. Thanks, Big Al! I couldn't have said that better...

    Thanks, Big Al!
    I couldn't have said that better myself.

    Thanks for sharing your experience and your conclusions.
  8. Hello Rolo, The ease of changing the battery...

    Hello Rolo,
    The ease of changing the battery largely has to do with the size of the sound hole. If you have a sound hole smaller than 4", you may need to loosen the strings to get the pickup out. If...
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    If you have an active pickup then you should be...

    If you have an active pickup then you should be able to use the FX Loop or run the reverb in front of the DI entirely. Running the reverb in front of the DI will change the way the guitar interacts...
  10. Hi Dan, We do have those available. If you want...

    Hi Dan,
    We do have those available. If you want to email me at [email protected], I can tell you how to get a hold of one.
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    The Anthem was designed specifically around the...

    The Anthem was designed specifically around the Element, so that would be the primary benefit.

    Although the Element was designed off of the Ribbon Transducer concept, the Element is better...
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    Hey Ken, Thanks for talking with me on the phone...

    Hey Ken,
    Thanks for talking with me on the phone this morning. Hopefully, you'll be able to work this out with your sound guy and get this resolved quickly and easily.

    Please let me know if I...
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    The Anthem system in general has a lower output...

    The Anthem system in general has a lower output level compared to some other pickups- active undersaddles especially. It should still have enough output to run into most professional amps or PA's...
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    Hey Al, I got your email. The extra adhesives...

    Hey Al,
    I got your email. The extra adhesives are on their way.

    Let me know if you need anything else.
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    Ok, If you lost some tonal response and nothing...

    Ok,
    If you lost some tonal response and nothing else has changed, then it's possible that something is broken.

    If you want to email me at [email protected], I can give you some options for repair.
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    Hi Brian, There's really not too much that can...

    Hi Brian,
    There's really not too much that can go wrong within the pickup itself. However, it might be possible that part of the coil has been disconnected inside the pickup. If you take a...
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    That sounds like a top-notch, versatile setup!...

    That sounds like a top-notch, versatile setup! You should be able to get a lot out of that combination with the Equinox.

    I imagine that the Custom Charis is pretty great too!

    All the best!
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    There are definitely other threads that go over...

    There are definitely other threads that go over the concept of adding a magnetic pickup to a Lyric. Below are links to a couple, but there are others as well. If you don't get the answers you need,...
  19. The Lyric comes with two full sets. If you need...

    The Lyric comes with two full sets. If you need to try multiple placements, you can usually use the first to try a few. Then you can use the second set to get the best hold after you determine the...
  20. Hey Matt, The Tru-Mic (Lyric and Anthem) is 1/2"...

    Hey Matt,
    The Tru-Mic (Lyric and Anthem) is 1/2" wide, 3/4" at the middle (widest point), and 2-1/4" long.

    If there's not enough room in front of the truss, you can definitely try moving the mic...
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    The LED on the iMix (non side mounted) only...

    The LED on the iMix (non side mounted) only indicates on/off. It doesn't dim or flicker as the battery begins to go out.

    Since there isn't a good indication on the preamp, it's usually best to...
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    It's not as likely, but I still wouldn't rule it...

    It's not as likely, but I still wouldn't rule it out. Usually a dying battery will result in a distorted sound, with a much slower decline in volume until the signal went away completely.
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    A problem may have developed over time. It's hard...

    A problem may have developed over time. It's hard to say.

    I got your email. I'm responding to it now.
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    If you were going to use some EQ, I would...

    If you were going to use some EQ, I would recommend a cut around 300-400 Hz, and maybe another at around 1.5k to 2.5k Hz.
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    OK, Without using any EQ, the M1A, like most...

    OK,
    Without using any EQ, the M1A, like most magnetic pickups, is going to sound pretty mid-heavy (even honky sometimes). Using some precise EQ is usually the best way to smooth out the sound and...
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