Any ideas from Support? I'd love to hear...

Quote Originally Posted by morgdan View Post
Hi, I have an Element Active. It sounds great but seems to have a fairly low output level when compared to my other guitar with the same system. Assuming that it is installed correctly (because I've done exhaustive troubleshooting on the installation and so I'm looking for other answers), is there any way with a meter (or otherwise) to actually test the output and see if the problem is possibly in the preamp? (Battery is good, the pickup itself seems to have even response from bass to treble).

I put a volt meter (with the switch at 200m VDC) on a guitar cable plugged in and got these results: 0.4 on the quiet one and 0.8 on the loud one. Does that mean anything? Both guitars give identical readings in ohms (16.8 with the dial at 20K).